1. Scope
This Policy explains how we collect, use, share, and protect information when you use our apps and related services. Certain apps may provide product-specific notices (for example, in-app or on the product page). Where those notices conflict with this Policy, the product-specific notice will govern for that app.
This Policy does not apply to third-party products or services that you access through our apps unless otherwise stated. Their processing is governed by their own privacy policies.
2. Information We Collect
Depending on the features you use and how you interact with us, we may collect the following categories of information (not all apps will collect all categories):
2.1 Information You Provide
- Account information, such as display name, avatar, email address, or phone number (if the app offers account features).
- Content you submit, such as feedback, comments, forms, or support requests.
- Transaction information, such as order records, purchase history, and payment status (payment card details are typically processed by the app store or payment provider; we do not receive full card data).
2.2 Information Collected Automatically
- Device information, including device model, operating system version, device language, time zone, network type, app version, and device identifiers (for example, Android Advertising ID/AAID, where permitted).
- Usage and diagnostics, including feature usage, clicks, views, crash logs, performance metrics, session duration, and referral sources.
- Approximate location based on network or IP (when required for functionality and permitted by system settings).
2.3 Information from Third Parties
- Third-party sign-in or account linking information (when you choose to use it).
- Attribution data and aggregated reports from advertising or analytics partners.
3. How We Use Information
- Provide and maintain services, including core app functionality, account setup and maintenance, order and payment processing, and customer support.
- Improve and personalize, including analyzing usage data to enhance stability and performance and optimize user experience, and providing personalized content or recommendations according to your settings.
- Communicate with you about service-related notices, updates, policy changes, or marketing messages (where applicable; you can opt out of marketing at any time).
- Security and fraud prevention, including monitoring, preventing, and responding to security incidents, abuse, spam, and infringement.
- Compliance with laws, regulations, and lawful requests from authorities.
- Statistics and research using de-identified or aggregated data.
Where required by law, we process personal information based on your consent, to perform a contract with you, to comply with legal obligations, or for our legitimate interests where they are not overridden by your rights and interests.
5. Advertising and Analytics
Some apps may integrate advertising or analytics services. In such cases, we or our partners may use device identifiers (for example, the Advertising ID), usage data, and crash diagnostics to deliver or measure ads and improve services. You can typically reset your Advertising ID and limit personalized ads in Android settings.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy or as required by applicable laws. When information is no longer needed, we take reasonable steps to delete or de-identify it.
7. Data Security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
8. Children's Privacy
Our apps are generally intended for a general audience and are not directed to children. Where an app is designed for children, we will provide app-specific notices and comply with applicable laws (for example, COPPA). If you believe we have collected information from a child without proper consent, please contact us so we can take appropriate action.
9. Your Rights and Choices
- Access and correction via in-app settings or by contacting us.
- Deletion where permitted by law.
- Consent withdrawal for processing based on consent, without affecting the lawfulness of processing before withdrawal.
- Marketing choices via in-app settings or unsubscribe links.
EEA/UK (GDPR): Subject to applicable law, you may have rights to data portability, to restrict or object to processing, and to lodge a complaint with your local data protection authority.
California (CCPA/CPRA): You may have rights to access, correct, delete, and limit the use of sensitive personal information. We will not discriminate against you for exercising your rights. We do not sell personal information.
10. International Transfers
We may process and store information outside your country or region. Where required, we implement appropriate safeguards (for example, standard contractual clauses) to protect personal information.
11. Third-Party Links and Services
Our apps may contain links to third-party websites or services (including via embedded WebViews). Their data practices are governed by their own privacy policies. We recommend reviewing those policies before using such services.
12. Changes to This Policy
We may update this Policy from time to time. We will update the "Effective/Updated" date at the top of this page and, where required by law, notify you of material changes via in-app notice or other appropriate means. Your continued use of our apps after changes become effective constitutes acceptance of the updated Policy.
13. Contact Us
If you have questions, comments, or requests regarding this Policy or our data practices, please contact us via the "Developer contact" details on our Google Play store listing.
- Company: Big Factory Developer
To protect your privacy and security, we may need to verify your identity and the feasibility of your request before acting on it.